Category Archives: Australia post
by Gil Hanrahan
If you want to purchase a phone or internet service from Telstra, new corporate policies demand you lay your soul bare to one of its 26,000 Filipino or Indian call centre operators.
If you simply request an extension of your internet allocation or a new phone be prepared for a Stasi-styled interrogation by a salesman whose brogue is heavier than a Highland Scotsman full of malt whisky.
There is no prospect of intelligently deciphering the fractured polemic demanding you reveal your date of birth, drivers licence number, occupation, home address, how long you have lived there, any government-given identity such as a gun or high risk machinery licence, how many dependents you might have, your ABN number if you have one or any other form of identification. All of this sensitive data will be handed to some obscure credit reporting agency.
If you don’t answer yes to whatever question is in the offing, you get no service, regardless of what you thought the operator said.
For the life of me, I am sure the fourth seemingly female operator I encountered after 5 days of trying to extend an internet allocation, asked me to show her my ……..you know what!
Then after questioning what she said, I am sure she promised she would show me hers?
It was a distant yet exciting cosmopolitan affair guessing which nationality would answer the call. Would it be a delightful Filipino gal or a nubile, swarthy babe from the depths of New Delhi?
I have never been subjected to such a barrage of unintelligent personal questions which leave a serious hospital examination floundering.
Can you imagine a rogue operator (Telstra insists its 26,000 foreign phone jockeys being paid $2.50 an hour all possess exemplary behaviour) selling this information on the open market to marketing companies or to the identity theft black market.
Telstra CEO Andrew Penn appointed in 2015 should clean up his act and re-employ a reported 26,000 Australian call centre operators which would give a huge economic boost to the ailing economy. The lowly paid overseas operators took the jobs of 26,000 Australians.
Telstra has a total monopoly over rural Australian communications
Australian privacy laws have been thrown out with the bathwater by giving unknown foreign operators access to your sensitive information. Why are these operators so ‘anal’ about you giving your date of birth for identification purposes before they will speak to you? Fortunately this scribe gave them a false date of birth many years ago so the remainder of the private identification details they have on file are rendered irrelevant. How are these aliens able to confirm your driver’s licence number unless they have access to the Department of Main Roads data base?
If you do not comply with every question you will not get any Telstra product. All of this dastardly interrogation occurs on an open phone line which one of our pet investigators can intercept in 20 seconds using a Stingray device, the same as the police use to intercept any mobile phone call without the need of an interception warrant.
This readers is what you get for backing the political party duopoly for the past two decades.
Telstra Corporation is an abomination, a miscreant of deregulating Liberalism, spawned by the devil and borne of greed.
Its predecessors the PMG Department and Telecom braved the hideous privatisation ideology of the Liberal and Labor parties by defending their workforce of many World War 2 and Vietnam veterans, protecting them from the avaricious corporations that were circling the publicly-owned communications wagons in the 80’s and 90’s.
Telstra didn’t stand a chance with PM John Howard and his Jewish handlers lining up the profitable telephone utility for the clutches of his somewhat unsavoury stockbroker colleagues.
To get the grubby deal over the line in parliament palms were greased with gay abandon.
This scribe once worked for the federal government at the time Canberra chair polishers went into overdrive when the Liberals presented their bill to privatise Telstra in 1999.
Two members of parliament, without divulging which House, told me they were discreetly offered an Alladin’s cave of riches to support the privatisation of the only reliable and affordable public communications network in the country.
Remember the PMG, was a public utility created in 1901 which only ever charged users the cost of maintaining the network plus a small margin for future works and administration?
It was a proper government utility until Whitlam got his dirty hands on it in 1975 creating Telecom. In 1993 it was rebranded Telstra.
After the disastrous Whitlam era, incorrigible Labor PM’s Bob Hawke and Paul Keating bankrolled their futures after politics by floating the Australian dollar and clearing the decks to sell off our government-owned phone and power services. 1.
It was called 2. privatisation. Readers know where this infestation has led us. Right into the hands of the financial oligarchy so you can be their honorary slaves forever more.
- Privacy breach affecting 60,300 customers
14 February 2017: Today KAP Member for Kennedy, Bob Katter delivered a Question without Notice in Question Time to the Minister for Communications about the $5.6m pay packet for the CEO of Australia Post – Ahmed Fahour.
Mr Katter’s Question raised Mr Fahour’s pay; the cost of postage doubling to $1 a letter; and the $2.8m pre-tax donation it is reported that Australia Post “mutually agreed” to give to the Islamic Museum of Australia, founded by Ahmed Fahour’s brother Moustafa Fahour, when in the same year 900 Australia Post staff were sacked. Mr Katter asked the Minister for Communications:
“Australia Post’s CEO pre-corporatisation received $360,000, Ahmed Fahour the current CEO enjoys $5.6 million.
France’s Postal Services CEO receives $1m whilst the United States CEO only $550,000.
Pre Fahour stamps cost 50c; now $1.
Minister, no more Christmas cards.
In 2014 Australia Post sacked 900 staff. In the same year, Mr Fahour’s Australia Post donated $2.8m to his brother’s Islamic Museum.
In light of Ahmed’s Australia Post’s generosity, Minister, could I get $30,000 to repair the Catholic Church in Julia Creek?”
On appointment in 2010 Mr Fahour was paid $2,086,710. This salary package has almost tripled in 6 years to $5.6m.
Mr Katter has highlighted exorbitant CEO pay as a consequence of privatisation and deregulation; and it is not limited to Australia Post.
“The case was strongly pleaded by Lance Hockridge, to privatise Queensland Rail. Mr Hockridge was the then CEO and as a senior public servant would have been on around $250,000 a year. Within a few years after privatisation he was reported to be paying himself a package in excess of $6m a year, for exactly the same job.
“According to the Australian and the Daily Telegraph with one article titled ‘Happy Dragon’, assuming these stories are accurate, it would mean Gail Kelly had received $77m in 8 years, between 2002-2009. “Happy Dragon indeed, but where is St George?” Mr Katter asked.
“Sol Trujillo for little more than 3.5 years at Telstra was paid $40m. Ben Butler at the Courier Mail said ‘complaints had a 241% increase in three years during Trujillo’s reign at Telstra’. Before he arrived at Telstra share prices were $5, when he left they were $3.
“Piketty in his landmark book, stated clearly that the world’s wealth now is going to the managerial class, which effectively sets their own wages. He makes the point that 100 years ago the world’s wealth was going to the owner class, the Carnegies, the Fords, the Rockefellers. People who risked their own money and built the motor vehicle industry, the steel industry, the American railways industry.
“It is now going to a class of people that really produce nothing. Particularly in Australia’s case they simply cut workforce numbers and send the jobs overseas. Then pay themselves an extra $1m a year for closing down an Australian industry. “They cry out for foreign investment, which of course means CEOs pay themselves increasingly more. Until now we reach the point where the only thing we export are jobs.
“Essington Lewis who created the biggest company on earth BHP, an Australian company, when he died he had an estate of $1.7m. In today’s terms an estate worth a measly $2.4m, which would not buy you a decent home in Sydney today.
“Essington Lewis, Les Thiess (coal), Lang Hancock (iron ore), Laurence Hartnett (motor vehicles) all died with very little money. Their riches were in another treasure chest which, please god, they are enjoying now.
“Their riches were what they gave to their fellow Australians. That was how those men measured their wealth”, Mr Katter said.