Westpac Bank asking customers what withdrawals are to be spent on
Letter to the Editor
Earlier this evening I did an online payment of five k to someone I know in australia. Westpac decided it was a scam and called me, left a message and asked to call them back as the payment had been suspended. After waiting twenty minutes online I answered all their security questions, assured them the payment was gong to someone I know and there were no problems as far as I was concerned. What is the money for she asked? That’s none of your business I replied. It’s my money and how I choose to spend it is my business no one else’s. It went down hill from there fairly quickly…she refused to put the payment through and said any further payments would just bounce back into my account. I have now been suspended from accessing my account online. A couple of other women have said recently that they have been questioned by branch staff when withdrawing cash as to what it was for and not being allowed access without giving a reason. Has anyone else had this problem…is it a certain demographic they are targeting…what is going on?