From Dept Main Roads and Transpor

Queensland’s Digital Licence rollout is entering an exciting new phase with Townsville residents trying out the new technology.

  • Queensland Digital Licence trial begins in Townsville
  • TMR will start customer testing with select groups
  • The app is scheduled to launch to the wider Townsville community next month ahead of the state-wide rollout

The system which is the first of its kind used in Australia has been provided to a select group of customers to trial. They’ll be providing feedback on their app experience before it’s made available to the wider community next month.

The Department of Transport and Main Roads has prioritised safety and security in developing the Digital Licence. Rigorous testing has been carried out over several months to give Queenslander confidence that their data and privacy is secure.

Labor Minister for Main Roads Mark Bailey filling up his electric car

The app has been completely redesigned to meet international standards. This means customers will be able to use their Digital Licence around the world. The technology is compatible with systems used in the European Union and parts of North America.

More than 700 people and 120 businesses were part of the initial pilot on the Fraser Coast. Their experience and comments were used by the department to make improvements to the app.

Further feedback during this next phase will help to identify any areas for further improvement before the state-wide rollout begins later this year.

The first groups to access the trial include:

  • Townsville Chamber of Commerce
  • Townsville Liquor Accords
  • Local, State and Federal Government agencies
  • Significant local businesses and industry groups
  • Palm Island and indigenous community representatives.

Townsville residents will be able to access their Digital Licence as their postcode is added to the trial over the coming weeks. The service is available to anyone who has a Queensland driver licence, marine licence, or photo identification card.

Transport and Main Roads Minister Mark Bailey said, “This is an exciting next step for the Queensland Digital Licence, which I know many people are looking forward to.

“The app has been designed by Queenslanders, for Queenslanders. We have made sure that communities are involved at every step of the project, from selecting the developer, through to design and testing.

Since inception we have taken the time and put in the effort to make sure that we aren’t just delivering the best digital licence but the safest as well.

“If you run a business or organisation which needs to verify your customers’ information, such as age, date of birth, address, driver licence status or more, it can all be done from the palm of your hand.”